Teldio provides innovative communication and fleet tracking solutions to customers who operate Motorola Solutions two-way radio networks. With 15 years of experience and over 1,000+ deployments, Teldio delivers two-way radio based solutions to some of the largest customers across many verticals – including manufacturing, hospitality, education, healthcare, utilities, and more.
With a suite of powerful products – Teldio TruFleet, Teldio Edge Gateway, and Teldio TruDispatch – Teldio provides robust solutions to enhance safety and security, increase productivity, and decrease operational costs.
Teldio TruFleet Plus, available through Motorola Solutions, enables accurate two-way radio location tracking, both indoors and outdoors, to trigger video actions based on location or emergency requests from your two-way radio fleet. Teldio TruFleet Plus is also available directly through Avtec to enable accurate location tracking for both indoor and outdoor environments, real-time messaging capabilities, and automated alarm management — all accessible within Avtec Scout Console.
Teldio TruDispatch
Seamlessly Bridge Communication Between Dispatchers and Radio Users
Teldio TruDispatch bridges communication between MOTOTRBO radio users and dispatchers in real-time using a rich and intuitive desktop client to keep your team in constant communication and enable seamless collaboration, whether they are in the o ce or in the eld.
Key Features:
- Customizable Interface
Provide dispatchers with quick access to frequent users, talkgroups, and channels to adapt to your operational requirements. - Playback & Archiving
Automatically record and log all conversations for future use. Recordings can be easily searched and filtered. - Emergency Alarms
Radio users can easily send emergency notifications to TruDispatch and dispatchers can broadcast emergency calls to all radios.
Easily Record, Log, and Playback Radio Calls
Teldio TruDispatch also offers a simple radio recording solution that records and logs MOTOTRBO radio talkgroup conversations and provides playback access to administrators with the appropriate permissions.
The application only records voice transmissions, so dead air is never captured. Recording goes unnoticed by radio users and the application remains seamlessly integrated to the radio network.
Connecting Dispatchers to the Mobile Workforce Via Two-Way Radios
From a single intuitive display, dispatchers have the ability to monitor or initiate voice conversations with radio users and talkgroups. Text messages can also be sent back and forth between the voice dispatcher and handsets to relay information as needed.
Key Benefits:
- Private & Group Calls
Dispatchers can broadcast onto the radio network and make and receive private calls to targeted radio users and talkgroups. - Text Messages
Radio users can stay up-to-date by receiving important information and instructions via radio text messages. - Radio Channel Monitoring
Dispatchers can select which radio channels to monitor and automatically hear and record all associated radio traffic.
Industries
- Manufacturing
- Education
- Hospitality
- Transportation & Logistics
- Utilities
- Healthcare,
- Mining
- Oil & Gas
- Public Services (non-public Safety Government)
Edge Gateway
The Teldio Edge Gateway makes it easy to create workflows and automate tasks to streamline processes, provide valuable information when needed, and keep employees safe and in the know. As an on-premise device, the Teldio Edge Gateway does not require internet access to connect with existing devices and systems, such as alarm systems, access control systems, fire panels, sensors, panic buttons, and more.
With built-in solutions such as radio inventory control systems, personalized dashboards, forms, and more, the Teldio Edge Gateway is a perfect addition to any environment.
Key Benefits:
- Automation and Workflow Optimization: Automate workflows, receive real-time notifications, and intelligently trigger actions to increase productivity and reduce manual intervention.
- Enhanced Safety and Security: Automate all emergency notifications to send to all employees through the best communication means, enabling organizations to respond swiftly to emergencies and enhance overall safety measures
- Improved Operational Efficiency: Ensure employees are well informed and receive alerts and notifications in real-time, increasing productivity, reducing response times, and enhancing overall workflow efficiency.
Key Features:
- Automation Capabilities: Ensure the seamless execution of tasks by automating your workflows, eliminating the need for manual intervention, and leading to increased productivity by streamlining processes.
- Integration into Existing Systems: Connect to your existing devices and systems, including alarm systems, access control systems, fire panels, sensors, panic buttons, and more, ensuring a seamless integration into your existing setup.
- Real-time Notifications and Alerts: Automatically send real-time notifications to keep users informed of critical events and emergencies through various communication channels, contributing to enhanced safety and security measures.
- Scalability and Customization: Easily adapt to specific requirements to meet the ever-evolving needs of different environments, making it a flexible solution perfect for a variety of industries and applications.
- Multi-channel Emergency Notifications: In emergencies send notifications through various communication channels, ensuring that critical information reaches employees promptly, enhancing the reach and effectiveness of emergency communication.
System Requirements and Types:
- Teldio Apps – Radio Compatibility
- Compatible with Simplex, Repeater, IP Site Connect, Capacity Plus, Linked Capacity Plus, Capacity Max and Connect Plus systems
Integrations
Teldio Edge Gateway & Avigilon Integration
Automatically Trigger Actions Based on Real-Time Asset Tracking and Critical Event Monitoring within Avigilon Unity Video
The Teldio Edge Gateway’s Avigilon Unity Video integration offers a bi-directional connection between Unity Video alarms and Teldio Edge Gateway events. It leverages the powerful features and functionalities of both products to automatically trigger video actions within Avigilon Unity Video based on real-time radio location tracking and critical event monitoring performed by Teldio Edge Gateway.
The integration extends Unity Video’s awareness of external events occurring from systems connected via the Teldio Edge Gateway, such as critical asset monitors, manufacturing robots, IoT devices, digital API sources, industrial protocols, human alerts, and many others.
The integration also enables Unity Video analytic events to be sent to Teldio Edge Gateway to trigger digital signage, radio messages, and SMS, providing a connection to industrial and enterprise systems customers required to maximize the value of the video surveillance system.
The addition of Teldio TruFleet Plus enables precise two-way radio location tracking, both indoors and outdoors, to trigger video actions based on location or emergency requests from your two-way radio fleet.
Teldio Edge Gateway has been utilized at hundreds of the largest two-way radio deployments across many industries including utilities, manufacturing, transportation, healthcare, education, and hospitality.
Teldio is a proud Avigilon Technology Partner, providing an experience of unified, scalable security with limitless support.
Key Benefits:
Increase Worker Safety: Real-time location tracking and monitoring of personnel, vehicles, and assets enables organizations to respond swiftly to emergencies and enhance overall safety measures.
Reduce Operational Costs: Increase cost savings by optimizing resource allocation and decreasing response times to reduce expenses due to downtime, delays, and inefficient processes.
Automate Legacy Systems: Seamlessly integrate into your existing legacy systems like fire alarm panels and manufacturing equipment, transforming outdated infrastructures into responsive components connected to your surveillance system.
Key Features:
- Critical Event Monitoring: Important events from industrial and enterprise systems, delivered through Teldio Edge Gateway, automatically trigger Unity Video camera movement, video bookmarking, tagging and overlay of specific messages onto video, providing deeper real-time visibility.
- Real-Time Location Tracking: Location, movement and emergency from a two-way radio fleet can trigger video actions such as PTZ, Zoom, and tagging to connect and automate workflows based on the changing location of your two-way radios.
- Bilateral Device Communication: Teldio Edge Gateway seamlessly integrates into Unity Video systems and connects many devices, protocols, and industrial and enterprise systems. If you have specific needs we can add to our eco- system of modules to satisfy your customer needs.
- Simplified Alarm Management: Eliminate the frustration of toggling between different applications across many screens and access all the information you need in one, centralized location; Avigilon Unity Video.
- Designated Area Monitoring: Specific physical area (indoor and outdoor) monitoring detected by Unity Video system analytics can trigger actions into connected systems to inform, alarm and provide automation between video, two-way radios and other systems maximizing value to end customers.
- Extend Video Analytics: Leverage deeper insights and actionable intelligence from integrated data arriving from systems connected via Teldio Edge Gateway, to find data faster and with more context by overlay of external data into your video system
Inventory Manager
Efficiently Track Live and Historical Asset Data to Enhance Inventory Management
Teldio Inventory Manager offers a user-friendly web interface that allows employees to effortlessly pair devices, such as two-way radios, with their employee IDs by simply scanning the device’s barcode, ensuring seamless and efficient tracking and management of your valuable assets. The solution also maintains detailed historical data, providing invaluable insights into device allocation and use
Key Benefits:
- Enhanced Asset Visibility: A comprehensive and real-time view of asset status and usage patterns, including which employees used it last, empowering informed decision-making, and optimizing resource allocation for increased operational efficiency.
- Increased Employee Accountability: Know which employees have used which device and when to gain insight into usage, statuses, and losses, heightening transparency and responsibility, while reducing operational costs.
- Reduced Costs: Keep track of valuable assets to reduce the cost of replacing lost or stolen assets, reducing overall operational spending, and enhancing resource allocation.
Key Features:
- Live Asset Tracking: Know which employee is assigned to each device, enhancing operational efficiency and accountability.
- User-Friendly Interface: Designed for all employees, the solution is user-friendly, reducing training time and increasing adoption.
- Automated Reporting: Receive daily logs via email in CSV format, streamlining administrative tasks and ensuring you have all the data you need.
- Seamless Integration: Compatible with any HID Scanner, whether handheld or integrated, providing flexibility in your workflow.
- Touchscreen Compatibility: Compatible with touchscreen devices, ensuring seamless adaptability into existing operational workflows.
- Audit Trails: Keep a comprehensive record of device checkouts and returns, ensuring transparency and security.
TruFleet
Track and Manage Employees, Vehicles, and Assets, Both Indoors and Outdoors Using Two-Way Radios
Teldio TruFleet enables organizations to track and manage employees, vehicles, and assets both indoors and outdoors, using two-way radios. Easily access location information in real-time using a rich and intuitive web-based interface at any time, whether from a dispatch center, smartphone, or laptop. Teldio TruFleet elevates safety standards, enhances employee and asset visibility, and enables seamless communication.
Key Benefits:
- Enhanced Safety and Security: Real-time tracking and monitoring of personnel, vehicles, and assets, both indoors and outdoors enables organizations to respond swiftly to emergencies and enhance overall safety measures.
- Improved Operational Efficiency: Effective resource management allows organizations to streamline operations by optimizing asset allocation, reducing response times, and enhancing overall workflow efficiency.
- Reduced Costs: Improve operational efficiency and safety to increase cost savings by optimizing resource allocation and response times to reduce unnecessary expenses associated with downtime, delays, and inefficient processes.
Key Features:
- Real-Time Indoor and Outdoor Tracking: Track your vehicles, employees, and assets both indoors and outdoors to increase safety, visibility, and productivity standards.
- Route Replays and Reporting: Easily view, search, replay, and report on all radios at any given time to enhance employee accountability, operational efficiencies, and route management.
- Geo-Fencing Capabilities: Create virtual boundaries to monitor specific areas and receive real-time alerts based on location-specific activities to safeguard assets, monitor personnel movements, and enhance overall safety protocols.
- Flexible and Accessible: Access the solution from any location and on any device through our web-based platform, ensuring convenience, responsiveness, and flexibility.
TruFleet Plus Edge Gateway
Always be in the Know with Geo-Fencing, Location, and Events
Combine the power of Teldio TruFleet and the Teldio Edge Gateway to enable the ability to trigger notifications and events based on a radio’s location. Whether to send an alarm to security if a radio is detected in a hazardous area, disable a radio if it leaves a geo-fenced area, or send location information when an employee presses a panic button, Teldio can make it happen.
Key Benefits:
- Enhanced Safety and Security: Geo-fencing, location tracking, and automatic disabling features prevent unauthorized access and ensure rapid responses to emergencies.
- Rapid Incident Response: Real-time tracking, customizable alerts, and automatic notifications enable prompt incident responses, ensuring quick decision-making and coordinated emergency actions.
- Optimized Workflow and Productivity: Automating processes and providing location-specific data optimize workflows, boosting productivity by minimizing manual tasks and allowing employees to focus on core responsibilities.
- Cost Savings through Asset Tracking: Real-time asset tracking prevents the loss or misplacement of valuable assets, resulting in cost savings by reducing the need for frequent replacements or purchases.
Key Features:
- Geo-Fenced Video Recording: Automatically trigger video recording upon entry or exit from a geo-fenced area to provide visual documentation of events, enhancing security and surveillance capabilities.
- Location-Specific Incident Data: Provide detailed, location-specific data in the event of an employee accident for a quick and accurate response, facilitating faster assistance and emergency services as needed.
- Automatic Radio Disabling: Automatically disable radios outside defined areas to prevent unauthorized or unsafe usage, ensuring communication devices stay within designated boundaries for optimal operational safety.
- Custom Geo-Fencing Alerts: Customize alerts with geo-fencing parameters for tailored monitoring and security, allowing users to define unique boundaries and receive notifications when radios or equipment cross them.
TruFleet Plus for Avtec
Real-Time Indoor and Outdoor Location Tracking, Messaging, and Alarm Management within your Avtec Scout Console
Strengthen your Avtec dispatching solution with Teldio TruFleet Plus by enabling accurate location tracking for both indoor and outdoor environments, real-time messaging capabilities, and automated alarm management — all accessible within your Avtec Scout Console.
Teldio TruFleet Plus is available directly within Avtec Scout Consoles. By providing all information in a single pane of glass users can seamlessly enable visual and mapped location tracking, alarm management and notifications, and real-time messaging.
The addition of Teldio TruFleet Plus elevates safety standards, enhances employee and asset visibility, and enables seamless communication.
Key Benefits:
- Enhanced Safety and Security: Visual, real-time location tracking and monitoring of personnel, vehicles, and assets, both indoors and outdoors, enables organizations to respond swiftly to emergencies and enhance overall safety measures
- Improved Operational Efficiency: Effective resource management allows organizations to streamline operations by optimizing asset allocation, reducing response times, and enhancing overall workflow efficiency.
- Reduced Costs: Improve operational efficiency to increase cost savings by optimizing resource allocation and response times to reduce unnecessary expenses associated with downtime, delays, and inefficient processes.
Key Features:
- Streamlined Alarm Management: Send and manage alarms from your access control systems, fire panels, sensors, panic buttons, and more, directly in your Avtec Scout Console, enhancing safety protocols and improving response times.
- Customizable Mapping: Teldio TruFleet Plus gives you the option to import your own indoor and outdoor standard-based maps, enabling a familiar visual view of your campus, facility, and environment.
- Accurate Data History: Teldio TruFleet Plus enables you to store, replay, and report on all past location history, improving operational visibility.
- Radio Messaging: Easily send messages to your employees within your Avtec Scout Console, enhancing communication and improving operational efficiencies.
- Simple Deployment: Teldio TruFleet Plus is installed directly into your Avtec Scout Console, seamlessly integrating and adhering to Scout custom window configurations based on customer preferences and workflows, making the deployment process quick and easy.
- High Scalability: Teldio TruFleet Plus works with your existing radio system, with the ability to handle thousands of radios and grow with your company’s needs.
